Privacy Policy

1. Introduction

BigLog Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number (for 2FA)
• Payment Information: Processed securely by Stripe; we do not store card details
• Trading Data: Trade history you import from CSV files or broker exports
• Notes & Tags: Any annotations you add to your trades

2.2 Automatically Collected Information

• Usage Data: Features used, pages visited, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Generate personalized trading analytics and insights
• Process payments and manage subscriptions
• Send important service notifications
• Respond to customer support requests
• Improve our Service based on usage patterns
• Detect and prevent fraud or abuse

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict access controls limit who can access your data
• Authentication: Secure password hashing and optional 2FA
• Regular Audits: We regularly review our security practices

5. Data Sharing

We do not sell your personal information. We may share data only in these circumstances:

• Service Providers: Stripe (payments), Twilio (SMS), cloud hosting
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly authorize sharing

6. Your Rights

Depending on your location, you may have the following rights:

For All Users:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format

GDPR (EU/EEA Users):

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent

CCPA (California Users):

• Right to know what data we collect
• Right to delete personal information
• Right to opt-out of data sales (we do not sell data)
• Right to non-discrimination

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion:

• Personal data is deleted within 30 days
• Anonymized analytics may be retained
• Legal/compliance records retained as required by law

8. Cookies

We use essential cookies for:

• Authentication: Keeping you logged in
• Security: Preventing cross-site request forgery
• Preferences: Remembering your settings

We do not use third-party advertising cookies.

9. Children's Privacy

BigLog Pro is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

10. International Transfers

Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. The "Last updated" date at the top indicates when revisions were made.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at: